Privacy Policy

Last updated: April 9, 2025

Leverage Nutrition (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, website visitors, and social media contacts. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection Act (PIPA) of Alberta and other applicable privacy laws.


1. Who We Are

Leverage Nutrition is a team of Registered Dietitians based in Edmonton, Alberta, providing nutrition services to individuals and organizations. Our services include one-on-one consultations, workshops, corporate wellness programming, and educational resources.


2. Information We Collect

We may collect personal information through:

  • Direct interactions (e.g., in-person, phone, email, or Messenger)

  • Website forms and social media advertising

  • Program or workshop registrations

  • Appointment booking platforms

This information may include:

  • Name, phone number, and email address

  • Company name and role/title (for corporate inquiries)

  • Health and nutrition-related information (for 1:1 clients)

  • Insurance or benefits provider details (to determine coverage eligibility)


3. How We Use Your Information

We collect personal information to:

  • Respond to inquiries or service requests

  • Schedule appointments or workshops

  • Provide personalized nutrition care and support

  • Process payments or billing through insurance or direct pay

  • Improve our services and offerings

  • Comply with professional obligations and regulations (e.g., College of Dietitians of Alberta)


4. Consent

By providing your personal information to us you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time by contacting us directly (see Section 10).


5. Sharing Your Information

We do not sell or rent your personal information. We may share it only:

  • With third-party platforms used to manage bookings, billing, or messaging (e.g., Practice Better), under secure agreements

  • With benefit providers (with your consent) for direct billing purposes

  • When legally required (e.g., court order, regulatory body investigation)


6. Data Security

We take reasonable steps to protect your personal information using:

  • Secure password-protected systems

  • Encrypted data storage and transmission

  • Access controls limited to authorized staff only


7. Retention of Information

We retain personal health information as required by the College of Dietitians of Alberta and applicable legislation. Other contact information (e.g., for workshop inquiries) is retained only as long as needed to fulfill the original purpose or as legally required.


8. Cookies and Website Analytics

Our website may use cookies or tracking tools (e.g., Google Analytics, Meta Pixel) to understand how visitors use our site and improve our services. These tools collect non-identifiable information such as browser type, visit duration, and pages viewed.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used.


9. Access and Correction

You have the right to access and correct the personal information we hold about you. To make a request, please contact us using the information below.


10. Contact Us

If you have any questions about this Privacy Policy, or would like to request access or changes to your personal information, please contact:

info@leveragenutrition.ca
780-340-4300


Regulated by the College of Dietitians of Alberta